Refund policy

Thank you for your online order. We want you to be satisfied, but if you're not, please return the item for a store credit or exchange of equivalent value. See below for details on our return policy.
Returns:
All returns must be postmarked within fourteen days (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Items returned after the 14 day return period are not eligible for a store credit or exchange.

Return process:
To return an item, simply place the item securely in its packaging then mail your return to the following address:
Marja-Leena Design
Attn: Returns
261 Hampton Street,
Hampton, Victoria, 3188
Australia

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds:
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) to five (5) business days from the receipt of your item to process your return or exchange. We will notify you by email when your return or exchange has been processed.

 Exceptions:
The following items cannot be returned or exchanged:

  • original art and
  • large canvas prints

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:
Sale items are FINAL SALE and cannot be returned.

Questions:
If you have any questions concerning our return policy, please contact us at:

+61 450801961
contact@marjaleena.com